Friday, January 30, 2009

It's all about trust

If trust is what we've lost in the banking industry, Wall Street moguls and their bonuses, and how the TARP funds are managed, trust is what we must restore in each other and this is how we will rebuild our economy. 

Build trust from the bottom up. If you have  a choice to hire someone whose reliability and professionalism you can check out on Angie's List versus the nice brother-in-law of your next door neighbor, I suggest Angie over Mrs. Puddlewump, even if you love her toy poodle.

When people trust your word, your work and the company you keep, including paying customers who recommend you, they will hire you, and you will contribute to the economy--yours and everyone else's. Before we used money for exchange we bartered. The man who traded his chicken for your pair of size 12 shoes knew he could walk comfortably while you ate a good hen. The world has changed in our transactions, but not in the basics. It's all built on trust and it's up to us to rebuild it, each one of us at a time.

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